Hi, my name is Michael Chavez. I work for Managed Career Solutions SPC. We are a Social Purpose Corporation that supports individuals on their path to finding quality employment and attaining economic self-sufficiency. We have a wide range of Economic and Workforce Developmental programs for the communities within the City of Los Angeles and the County of Los Angeles.
I am the Case Manager for our Cybernaut Program. The Purpose of the Cybernaut Initiative is to advance digital equity in LA. MCS is brought onto the project by the Los Angeles Public Library and the Library Foundation of Los Angeles as the workforce developmental agency to recruit, hire, train, and supervise the Cybernauts. Cybernauts are part-time workers stationed at 37 Los Angeles Public Library Branches + Virtually who provide one-on-one, on-demand tech support and training to LAPL patrons. Our Cybernauts also offer small-group digital literacy classes and workshops at their branches.